8s88 Privacy Policy

1 Introduction

8s88 ("we", "our", "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") explains how 8s88 collects, uses, stores, and shares your personal information when you use our website, applications, and related services.

By using our services, you consent to the data processing practices described in this Policy. If you object to any part of this Policy, please stop using 8s88's services and contact our support team.

This Policy applies only to individuals aged 21 or older who are legally entitled to use 8s88's services.

2 Information We Collect

8s88 may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, and contact address
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment information — such as bKash, Nagad, or Rocket account details
• Preferences and settings provided when creating your account

2.2 Information Collected Automatically

• IP address and device identifiers
• Browser and operating system type
• Activity logs on our platform (betting history, login times, game play records)
• Information collected through cookies and similar tracking technologies
• Device geographic location (at a general level)

2.3 Information Received from Third Parties

• Information from identity verification service providers
• Information from fraud prevention and risk assessment organisations
• Transaction confirmation information from payment processors

3 How We Use Your Information

8s88 uses your information for the following purposes:

3.1 Service Operation & Improvement

Your information is used to create, verify, and manage your account; to provide betting, gaming, and payment services; and to continually improve the quality and performance of the 8s88 platform.

3.2 Identity Verification & Security

Information is processed to confirm the age and identity of account holders, to prevent unauthorised access, and to maintain cybersecurity. This is essential for protecting your account and funds.

3.3 Financial Transaction Processing

Your payment information is used to process deposit and withdrawal requests, to maintain transaction records, and to prevent financial fraud and money laundering.

3.4 Responsible Gaming Support

This information may be used to monitor your play patterns, identify early signs of problematic gaming behaviour, and provide responsible gaming tools.

3.5 Customer Support

8s88's support team uses your communication history to resolve your issues quickly and effectively.

3.6 Marketing & Communications

With your consent, we may send you our promotional offers, bonus updates, and important messages about the platform. You may opt out of these communications at any time.

4 Who Your Information Is Shared With

8s88 does not sell or rent your personal information. However, certain information may be shared with the following parties as needed to operate our services:

4.1 Service Provider Partners

• Payment processors (bKash, Nagad, Rocket) — to complete transactions
• Identity verification service providers — to ensure account security
• Technology and infrastructure partners — for platform operations
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) — to deliver gaming services

4.2 Legal Obligations

Information may be disclosed to comply with a court order, a lawful request from a law enforcement agency, or any other legal obligation. In such cases, only the minimum necessary information will be shared.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you in advance of any such change.

All third parties are contractually bound to follow privacy protections equivalent to those in this Policy.

5 Data Security Measures

8s88 follows industry-standard security technologies and processes to protect your information:

• SSL Encryption: All data transfers between your browser and 8s88 servers are protected by 256-bit SSL encryption.
• Encrypted Storage: Sensitive information, particularly payment details, is always stored in encrypted form.
• Access Controls: Only authorised staff can access your information, and every access is logged.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Two-Factor Verification: Additional verification steps are activated for suspicious activity.

While we strive to ensure the highest level of protection, it is not possible to guarantee complete security when transmitting information over the internet. It is your responsibility to keep your account password secure and to notify us if you notice any suspicious activity.

6 Data Retention Period

We retain your information for as long as your account is active. After your account is closed, certain information may be retained for the following reasons:

• Financial transaction records — for a specified period as required by law
• For fraud prevention and security purposes
• In connection with legal claims or dispute resolution
• To meet applicable legal obligations

Once the retention period ends, information is securely deleted or anonymised so that you can no longer be identified.

7 Your Rights Regarding Your Information

As a user of the 8s88 platform, you have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. We will provide a copy of the information within a reasonable time.

7.2 Right to Rectification

If any information we hold about you is inaccurate, you may request a correction. Maintaining accurate and up-to-date information is important for delivering a proper service.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations or legitimate business needs.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. In that case, we will stop marketing communications immediately.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact 8s88's support team. We will verify your identity and process your request as quickly as possible.

8 Cookies & Tracking Technologies

The 8s88 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience on our platform.

8.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure the basic functionality of the platform. The service does not work properly without these.
• Functional Cookies: To remember your language preference, display settings, and other personalised preferences.
• Analytics Cookies: To understand which pages are visited most and how users navigate the platform.
• Security Cookies: For fraud detection and account protection.

8.2 Cookie Controls

Cookies can be managed from your browser settings. However, disabling essential cookies may affect some important platform functionality. Please refer to your browser's help section for guidance on managing cookies.

9 Protection of Minors' Privacy

8s88 strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect or process information from minors. Our age verification process is designed to ensure this.

If we become aware that information from a minor has been inadvertently collected, that information will be deleted immediately and the relevant account will be closed.

10 International Data Transfers

Your information may be processed or stored in countries outside Bangladesh. In such cases, we ensure that your information is handled to a standard of protection equivalent to that described in this Policy. In particular, game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) and payment partners may have servers in various countries. Each partner is committed to meeting appropriate contractual obligations regarding data protection.

11 Changes & Updates to This Policy

8s88 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notice on the platform.

Your continued use of the platform after any changes will be considered your consent to the updated Policy. We therefore recommend reviewing this page regularly.

Previous versions of the Policy may be obtained from the 8s88 support team upon request.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights in relation to your information, please contact the 8s88 support team:

After receiving your request, we will get back to you as quickly as possible. Our support team is able to assist you in both Bengali and English.

13 Related Policies & Pages

In addition to this Privacy Policy, the following policies govern your use of 8s88's services:

• Terms & Conditions — full terms of service use
• Responsible Gaming — information on healthy gaming habits and setting limits
• About Us — details about the 8s88 platform
• FAQ — answers to common questions

Reading these documents together will give you a complete understanding of the legal framework governing your relationship with 8s88.